JSGS 853-00
Negotiation and Conflict Resolution

Through lectures, videos, exercises and simulated role-plays, this course will provide a theoretical foundation useful in understanding dispute resolution; analyze the styles (competitive, cooperative, etc.) adopted in problem solving; enhance communication and problem-solving skills used in reaching agreements; consider the strategic and tactical options available when resolving disputes; and review the ethical dimensions of bargaining and facilitating agreements. Negotiation and mediation practices will be considered extensively with reference made to arbitration and other Alternate Dispute Resolution options. One-on-one, multi-issue, multi-party and multi-setting scenarios will be explored.

Course Offerings

Term 2 - Winter 2019 (2018/19 Academic Year)

  • U of R

    Registration #: 13008
    Instructor(s): Robert E. Hawkins
    Day: Block
    Time: 9:00 am - 4:30 pm (Feb. 19-23)
    Room: College Building 330